IT Support & Cyber Security for Property & Real Estate
We support real estate agencies, property managers, developers, and property franchise owners across South East Queensland. Your team is mobile, your data is sensitive, and your clients expect a professional operation. Your IT needs to keep up.
Book a Free IT Consultation or call 1300 619 750Property Businesses Run on Mobility, Speed, and Trust
Real estate and property management are not desk jobs. Your agents are at inspections, open homes, and client meetings. Your property managers are across multiple sites. Your admin team is juggling trust accounts, lease agreements, maintenance requests, and compliance from the office. Everyone needs access to the same systems, the same client data, and the same communication tools, from wherever they are.
At the same time, your business holds sensitive financial and personal data: tenant applications with identification documents, bank details for trust accounts, vendor financial information, and settlement data. A security breach in a property business does not just affect you. It affects your landlords, your tenants, and your vendors.
Most IT providers do not understand how property businesses operate. They do not understand that your CRM is the centre of your business, that your agents need reliable mobile access, or that your trust account has the same security requirements as a law firm’s. We do, because we work with property and real estate businesses.
We support real estate agencies, property management firms, and property franchise owners across South East Queensland. From independent agencies to multi-office franchise groups, we understand the technology, the mobility requirements, and the security your business demands.
Property & Real Estate Businesses We Support
We work with property businesses of all types and sizes across South East Queensland. Whether you are an independent agency, a franchise office, or a property group managing multiple locations, we build IT support around how your business operates.
IT Services for Property & Real Estate
Managed IT Support
Remote and onsite helpdesk support for your office staff, property managers, and agents. When your CRM is playing up, your email is not syncing on mobile, or your printer will not cooperate before a listing presentation, we respond fast. We know property does not stop for IT problems.
CRM & Property Software Support
Your CRM is the backbone of your business. We support cloud-based property platforms including Console Cloud, PropertyMe, Rex, Agentbox, VaultRE, and franchise-specific systems. Setup, integration, troubleshooting, and making sure your team can access it reliably from office and mobile.
Cyber Security & Data Protection
Endpoint protection, EDR, email security, dark web monitoring, and phishing prevention. You hold tenant identification documents, bank details, trust account data, and vendor financial information. We build layered security that protects this data and meets your obligations.
Microsoft 365 & Google Workspace
Email, calendar, file sharing, and collaboration for your team. Security hardening, MFA enforcement, and mobile device configuration so your agents and property managers can access email and files securely from their phones, tablets, and laptops in the field.
Trust Account Security
Property trust accounts are high-value targets for fraud. We implement the same standard of security controls used in legal and financial services: MFA on all trust account access, email fraud prevention, restricted access policies, and monitoring for suspicious transactions.
Mobile Device Management
Your agents and property managers live on their phones. We manage and secure mobile devices so your team can access email, CRM, and business files on the go without exposing your business data. If a phone is lost or stolen, we can remotely wipe company data from the device.
Backup & Business Continuity
Backup and recovery for your cloud platforms, CRM data, trust accounting records, and business files. If something goes wrong, whether it is ransomware, accidental deletion, or a platform outage, we get your data back so your business keeps running.
New Office Setup & Relocations
Opening a new office or franchise location? We handle the full IT setup: network, Wi-Fi, hardware, phones, CRM configuration, security, and cloud platform access. Ready for your team to start operating from day one.
IT Support for Property Franchise Owners
Property franchise owners operate under a brand with specific IT, software, and security requirements set by the franchisor. You need to meet those standards while also managing your own costs and operations. The franchisor mandates your CRM, your branding platforms, your communication tools, and increasingly your cyber security requirements.
We work with property franchise owners to deliver IT that meets brand standards while keeping your business running efficiently:
Your Team Is in the Field. Your IT Should Follow.
Real estate agents and property managers spend most of their day outside the office: at inspections, open homes, valuations, client meetings, and driving between properties. They need to access email, CRM, listing data, client files, and trust account information from their phone, tablet, or laptop wherever they are.
If your mobile setup is unreliable, your agents miss enquiries, your property managers cannot process maintenance requests, and your business looks unprofessional in front of clients. We build IT environments that work seamlessly across office and field:
Security for Property & Real Estate Businesses
Property businesses are increasingly targeted by cyber criminals because of the volume of financial transactions and personal data you handle. Trust account fraud, settlement redirection scams, and phishing attacks impersonating agents or property managers are all on the rise.
Settlement redirection fraud is one of the most damaging scams targeting the property industry. Attackers compromise email accounts and intercept settlement instructions, redirecting deposit or settlement funds to criminal accounts. By the time anyone realises, the money is gone. These attacks target real estate agents, property managers, conveyancers, and buyers, often at the most time-pressured point of a transaction. Email security and trust account controls are critical.
Safe AI Adoption for Property Businesses
AI tools like Microsoft Copilot, ChatGPT, and Google Gemini are being adopted across the property industry. Agents use them to write listing descriptions, draft client emails, summarise inspection reports, and create marketing content. Property managers use them to respond to tenant queries and generate routine correspondence.
The productivity gains are real, but the risks need to be managed. If your team is pasting tenant identification details, trust account information, or confidential vendor instructions into a public AI tool, that data could be stored or exposed in ways that breach your privacy obligations.
Why Property & Real Estate Businesses Choose Us
Frequently Asked Questions
What property CRM systems do you support?
We support cloud-based property platforms including Console Cloud, PropertyMe, Rex, Agentbox, VaultRE, and franchise-specific CRM systems. We handle setup, integration, user management, mobile configuration, and troubleshooting. If your CRM is cloud-based, we can support it.
We are a property franchise. Can you meet our franchisor’s IT requirements?
Yes. We work with property franchise owners to implement and maintain the IT, software, and security standards required by your franchisor. This includes mandated CRM platforms, branding tools, network configurations, and security controls. We also coordinate directly with your franchisor’s IT team when needed.
Can you protect our trust account from fraud?
Yes. Trust account security is built into how we manage property business IT. We implement MFA on all accounts with trust access, configure email security to prevent settlement redirection fraud, set up restricted access policies, and monitor for suspicious activity. This is one of the most important things we do for property clients.
Our agents use their phones for everything. Can you manage and secure them?
Yes. We configure and manage mobile devices for agents and property managers, including email, CRM access, calendar, and cloud file access. All devices are secured with MFA and encryption. If a phone is lost or stolen, we can remotely wipe company data to protect your business and client information.
We have high staff turnover. Is onboarding and offboarding a hassle?
Not with us. We make onboarding fast: new agents get email, CRM access, phone setup, and security configuration on their first day. When someone leaves, we revoke all access immediately so there is no gap where a former agent still has access to your systems, listings, or client data.
We are opening a new office. Can you handle the IT setup?
Yes. We handle the complete IT setup for new property offices and franchise locations: network, Wi-Fi, hardware, phones, CRM configuration, cloud platform access, and security. We work to your timeline so your team is ready to operate from day one.
Can you help us get cyber insurance?
Yes. The security controls we implement as standard, including MFA, endpoint protection, EDR, patching, email security, and trust account controls, are exactly what cyber insurers require. We provide the documentation and evidence your insurer needs to approve or renew your policy.
What does this cost?
We provide a fixed monthly price based on the number of users, devices, and offices. The initial consultation and assessment is free. For businesses on our managed IT plans, security, monitoring, mobile device management, and support are built into the service. No hidden fees, no surprise invoices.