Accounting & Finance IT Support
Brisbane & Gold Coast
IT support and cyber security for accountants, tax and BAS agents, bookkeepers, financial planners and brokers. Fast systems at lodgement time, and client data kept away from criminals.
- Priority at tax time
- Email fraud protection
- Onsite across SEQ
Of business cybercrime reports in 2024-25 were business email compromise fraud with a financial loss (ASD).
Critical response in business hours, tax time included
Email sign-in and device monitoring
Achieved through CyberCert
Businesses supported
Payment redirection targets firms like yours
You hold tax file numbers, bank details and payroll records, which makes your inbox the easiest place to redirect a payment. Email compromise and business email compromise fraud were two of the top three cybercrimes businesses reported to the ASD in 2024-25.
A stolen password is all it takes to open a mailbox
Multi-factor authentication on every account
Attackers sign in from overseas and nobody notices
Overseas sign-ins blocked by default, unusual logins flagged to our team
Fake emails in your firm’s name reach clients
SPF, DKIM and DMARC set up and monitored
Staff act on “new bank details” straight away
Phishing training and a call-back rule for bank detail changes
The breach is found weeks later
We contain it fast and help you assess your NDB obligations
The software your firm runs on every day
Local server, hosted desktop or cloud, we keep it running and secured. Your vendor still handles licensing and product faults.
HandiTax, HandiLedger and Practice Manager installs, upgrades and the server behind them
AccountRight and MYOB Business upgrades, payroll setup and data file maintenance
Xero Practice Manager, user access, bank feeds and connected apps
Reckon One and APS upgrades and migrations, and secure SMSF platform access
Digital signing and secure document workflows with clients
We also support ATO online services access, Single Touch Payroll reporting, Sage and document management.
Get your IT sorted before the next lodgement peak
We’ll check your email security, backups and software setup, then give you a plain-English list of what to fix first.
IT support that plans for BAS and EOFY
Your busiest weeks put the most strain on your systems, so we plan for them.
Health check first
Updates, storage and data file checks happen before EOFY and BAS deadlines, not during.
Changes on hold
Non-urgent work waits and deadline issues jump the queue.
Ready on day one
Temporary staff get an account, a secure device and the right access, removed when the season ends.
After hours by arrangement
Late nights before a deadline? After-hours support can be agreed in advance.
Offshore team members, without the exposure
Many firms now have bookkeepers or BAS preparers in the Philippines, India or Sri Lanka. The risk is unmanaged access to client files, not the hire.
Named exceptions, not open doors
Overseas sign-ins stay blocked by default. We allow named people in named countries, nobody else.
Managed devices only
Anyone touching client data uses a device we manage, with EDR and patching.
A controlled workspace
Access runs through a managed virtual desktop or VPN, with limits on downloading and sharing client files.
The same rules at home
Staff working from home in busy periods get the same protection for MYOB, client files and ATO portals.
Client confidentiality, the TPB and the Privacy Act
The Tax Practitioners Board expects registered tax and BAS agents to keep client information confidential, and that takes secure systems. The Privacy Act and Notifiable Data Breaches scheme apply to businesses over $3 million turnover and some smaller ones.
We put the controls in place and document them for insurers and client due diligence. For documented proof, we align your setup to the Essential Eight and can take your firm through SMB1001 certification.
Stop emailing tax returns and ID documents as attachments.
- Secure sharing links that expire
- Client folders with the right permissions
- Digital signing with FuseSign or DocuSign
Switching IT providers without missing a deadline
Onboarding usually takes one to two weeks, timed to avoid your peak periods.
Discovery call
Your software, offices, offshore staff and what keeps going wrong.
Assessment
Email security, devices, access and backups, with the gaps shown plainly.
Proposal and onboarding
We take over from your current provider with no gap in support.
Ongoing management
Helpdesk, monitoring, patching and security, reviewed ahead of each busy period.
Absolutely love these guys, they are so fast to respond and as a small business they’re very affordable, highly recommended!
Burleigh, Gold Coast
Security standards you can point clients to
SEQ IT achieved SMB1001 Gold through CyberCert and is a CyberCert Certification Partner. If your firm wants a recognised certificate to show clients, insurers or your professional body, we can take you through certification at Bronze, Silver or Gold.
SMB1001 Gold
Certification Partner
Partner and Cloud Solution Provider (CSP)
Google Cloud Partner
Accounting IT: common questions
Do you support HandiSoft, MYOB and Xero?
Yes. We look after HandiSoft, MYOB AccountRight and MYOB Business, Xero and Xero Practice Manager, QuickBooks, Reckon, Class Super and BGL. For desktop software we manage the server or hosted setup and upgrades; for cloud platforms, user access, multi-factor authentication and integrations.
How do we stop payment redirection scams?
Layer the controls. We enforce multi-factor authentication, block overseas sign-ins, watch for unusual logins and set up SPF, DKIM and DMARC. Then add a process: any change to bank details is confirmed by phone on a number you already hold. We train staff and test them with simulated phishing.
How do you handle IT support during tax time?
Updates and health checks happen before EOFY and BAS peaks, non-urgent changes wait until after, and deadline issues get priority. Critical issues get a 1-hour response in business hours, and most are fixed remotely in under 30 minutes once a technician connects. After-hours help before a deadline can be arranged.
What if our MYOB data file becomes corrupted?
We restore it from backup. Daily backups of your data files are monitored and test-restored, so you can go back to a recent point quickly. Regular maintenance on large data files also makes corruption less likely.
Is it safe for our team to use ChatGPT or Copilot with client data?
Only with rules and the right setup. Pasting tax file numbers or client financials into a public AI tool can breach your confidentiality obligations. We write an AI use policy, configure Microsoft Copilot or Google Gemini inside your environment, block unapproved tools and train staff. See AI for business.
How much does IT support cost for an accounting firm?
Managed IT typically costs $120 to $250 per user per month, so a 10-person firm usually pays about $1,200 to $2,500 a month. The price is fixed, month to month, with security built in. The first consultation is free.
More ways we protect your firm
Managed IT services
Everyday support, onsite across SEQ and remote Australia-wide.
Cyber security services
Layered protection for email, accounts, devices and data.
Cyber insurance readiness
Answer the questionnaire accurately, with evidence.
Law firm and conveyancer IT
For practices that protect trust accounts and settlements.
Professional services IT
For consultancies and firms that bill by the hour.
Protect your clients' data before the next peak
Tell us about your firm. Our Australian-based team will review your setup, email security and backups, and show you what to fix before your next busy period. No obligation.
- How exposed your inbox is to payment fraud
- What to fix before the next lodgement peak
- A fixed monthly price with no lock-in
Prefer to talk? Call 1300 619 750, Monday to Friday.
Tell us what you need. We’ll get back to you within one business day.