IT Support & Cyber Security for Not-for-Profit Organisations
We support charities, community organisations, and NFPs across South East Queensland. Proper IT and security on a not-for-profit budget, with help accessing the free and discounted software your organisation is entitled to.
Book a Free IT Consultation or call 1300 619 750Your Budget Is Tight. Your Obligations Are Not.
Not-for-profit organisations face a difficult reality when it comes to IT. You have the same security obligations, privacy requirements, and technology needs as any commercial business, but with a fraction of the budget. Every dollar you spend on IT is a dollar that is not going directly to your mission.
That means your IT needs to be right the first time. You cannot afford to waste money on software licences you do not need, platforms you are not getting value from, or IT providers who treat you like a commercial client and charge accordingly. You also cannot afford to ignore security. NFPs hold sensitive data about clients, donors, volunteers, and the communities they serve. A data breach costs the same to recover from whether you are a for-profit business or a charity.
We work with NFPs to deliver reliable IT support and genuine security at a price that makes sense for your budget. We also help you access the free and discounted software programmes that many NFPs do not know about or have not set up properly.
We support not-for-profit organisations across South East Queensland. From small community groups to established charities, we understand how NFPs operate and we build IT solutions that respect your budget while meeting your obligations.
Not-for-Profit Organisations We Support
We work with a range of NFPs across South East Queensland. Whether you have a small team of staff and volunteers or a larger workforce across multiple sites, we tailor IT support to your organisation’s size and needs.
Free & Discounted Software for Not-for-Profits
One of the most valuable things we do for NFP clients is help them access the free and discounted software programmes they are entitled to. Many organisations are either unaware these programmes exist, have not completed the eligibility process, or are not getting the full benefit from the licences available to them.
We handle the application and setup process so your organisation gets the right licences at the right price from day one.
Microsoft 365 for Nonprofits
Eligible Australian NFPs can access free Microsoft 365 Business Basic licences for up to 300 users, plus heavily discounted Business Premium and Enterprise licences (up to 75% off commercial pricing). We help you apply for nonprofit status through the Microsoft Nonprofit Portal and Connecting Up, verify your eligibility, and configure the right mix of licences for your staff and volunteers.
Google Workspace for Nonprofits
Google provides free Workspace licences to eligible NFPs, including Gmail, Drive, Docs, Sheets, Meet, and admin controls. We help you apply through Google for Nonprofits, complete the verification process, set up your organisation’s domain, configure security settings, and migrate your existing email and data if needed.
Azure Cloud Credits
Microsoft provides up to $2,000 USD in Azure cloud credits annually for eligible nonprofits. If your organisation uses cloud hosting, databases, or other Azure services, this credit can significantly reduce your running costs. We help you apply and make the most of the allocation.
Other NFP Discounts
Beyond Microsoft and Google, many software vendors offer NFP pricing. This includes security tools, backup platforms, CRM systems, and productivity software. We keep across the programmes that are available and make sure you are not paying commercial rates for tools that offer a nonprofit tier.
We have seen NFPs save thousands of dollars per year simply by applying for the Microsoft 365 or Google Workspace nonprofit programmes they were already eligible for. If your organisation is registered with the ACNC or has recognised charitable status, there is a good chance you qualify. We handle the paperwork and the setup.
IT Services for Not-for-Profit Organisations
Managed IT Support
Remote and onsite helpdesk support for your staff and volunteers. We resolve IT issues quickly so your team can focus on delivering services to the community, not dealing with technology problems. We understand that NFPs cannot afford long wait times or unresolved issues.
Cyber Security & Data Protection
Endpoint protection, EDR, email security, dark web monitoring, and phishing prevention. Your organisation holds sensitive data about clients, donors, and the people you serve. We build security that protects this data and meets your obligations under the Privacy Act.
Microsoft 365 & Google Workspace
Full setup, configuration, security hardening, and ongoing management. We help you apply for NFP pricing, set up your tenant, configure user accounts for staff and volunteers, enforce MFA, and keep your platform secure and well managed over time.
Licence Management & Cost Optimisation
NFPs often end up with licences they do not need or are paying commercial rates for tools that offer nonprofit pricing. We audit your current licences, remove what is not being used, apply for NFP discounts where available, and make sure you are only paying for what your organisation actually needs.
Backup & Disaster Recovery
Backup and recovery for your cloud platforms, donor databases, client records, and organisational data. If something goes wrong, whether it is ransomware, accidental deletion, or a system failure, we get your data back quickly so your services are not interrupted.
Compliance & Governance
Essential Eight alignment, SMB1001 certification, Privacy Act compliance, and cyber insurance readiness. Just because you are an NFP does not mean you are exempt from compliance obligations. We help you meet them at a cost that makes sense for your budget.
Volunteer & Staff Device Management
NFPs often have a mix of staff devices, volunteer-owned devices, and shared computers. We manage and secure them all, ensuring that everyone who accesses your systems does so safely, regardless of whether they are using an organisation-owned laptop or their own device.
AI Guidance & Safe Adoption
AI tools like Copilot, ChatGPT, and Gemini can help NFPs do more with less. We help your organisation adopt AI safely with clear policies, secure configuration within your Microsoft 365 or Google Workspace environment, and practical staff training so you capture the productivity benefits without putting client data at risk.
Cyber Security Is Not Optional for NFPs
There is a misconception that not-for-profits are too small or too low-profile to be targeted by cyber attacks. The reality is that NFPs are attractive targets precisely because they often have weaker security than commercial businesses, while still holding valuable data: client records, donor details, financial information, and personal details of vulnerable community members.
A data breach does not cost less because your organisation is a charity. The recovery costs, the legal obligations, the breach notifications, and the reputational damage are the same. For an NFP, a serious security incident can divert funds away from your mission for months or years.
NFPs with high volunteer turnover face a unique security risk. Every volunteer who is given access to your email, shared drives, or client management systems is a potential entry point if their account is not properly managed. When they leave, if their access is not revoked, that account remains a vulnerability. Proper onboarding and offboarding processes are essential, and we help you build them.
Why Not-for-Profits Choose Us
Frequently Asked Questions
Can you help us get free Microsoft 365 licences?
Yes. If your organisation is registered with the ACNC or has recognised charitable status, you are likely eligible for free Microsoft 365 Business Basic licences (up to 300 users) and heavily discounted Business Premium licences through the Microsoft Nonprofit Programme. We handle the application through the Microsoft Nonprofit Portal and Connecting Up, verify your eligibility, and set up your tenant with the right licences.
What about Google Workspace for Nonprofits?
Google provides free Workspace licences to eligible NFPs through Google for Nonprofits. This includes Gmail with your organisation’s domain, Google Drive, Docs, Sheets, Meet, and admin controls. We help you apply, complete the verification process, set up your domain, configure security, and migrate your existing email and files if needed.
Should we use Microsoft 365 or Google Workspace?
It depends on your organisation’s size, needs, and how your team works. Both platforms offer strong NFP tiers. Microsoft 365 provides more advanced security features and desktop apps at the discounted tiers, while Google Workspace offers a simpler free tier that works well for smaller organisations. As both a Microsoft Partner and a Google Partner, we recommend the platform that genuinely fits your organisation rather than the one that benefits us.
We have a mix of staff and volunteers. How do you handle licensing?
NFP licensing has specific rules around who can use free versus discounted licences. Microsoft’s free grants are for paid employees and unpaid executive staff, while discounted licences can be assigned to volunteers and contractors. We manage this for you, making sure each person has the right licence type so you stay compliant with the programme terms and do not overspend.
Our volunteers use their own devices. Can you secure them?
Yes. We implement device management and endpoint protection that covers BYO devices accessing your organisation’s systems. This includes MFA enforcement, conditional access policies, and the ability to remotely wipe organisational data from a device if a volunteer leaves or their device is lost.
We are a small NFP. Is managed IT realistic for our budget?
Yes. We work with NFPs of various sizes and budgets. Between the free and discounted software available through Microsoft, Google, and other NFP programmes, and a right-sized managed IT plan, many NFPs find that professional IT support is more affordable than they expected, especially compared to the cost of dealing with a security incident or data breach without proper protection in place.
Can you help us with AI tools?
Yes. AI tools like Microsoft Copilot and Google Gemini can help NFPs work more efficiently with limited staff. We help you set these up safely within your existing Microsoft 365 or Google Workspace environment, develop a usage policy for your team, and provide practical training so your staff and volunteers know how to use AI tools without putting client data at risk.
What does this cost?
We provide a fixed monthly price based on the size of your organisation and the services you need. The initial consultation is free. We are transparent about pricing and we will always tell you if there is a more cost-effective way to achieve what your organisation needs. No hidden fees, no surprise invoices.