Contact SEQ IT Services
Talk to Our Team
Looking for a new IT provider, want a second opinion on your security, or just want to talk through your IT? Call us or send a message and a member of our Australian-based team will get back to you.
- No-obligation chat
- Australian-based team
- Month-to-month terms

Call us Monday to Friday during business hours.
For us to reply to your enquiry
Call us, Monday to Friday
Month-to-month terms
Businesses supported
Pick the fastest route for what you need
1300 619 750
Monday to Friday, business hours. The quickest way to reach us, and the right one for anything urgent.
Log a support request
Already a client? Use the support request page so your ticket goes straight to our helpdesk.
Free security assessment
We review your environment and show you where your business stands. Free, with no obligation.
Onsite across SEQ
Onsite in Brisbane, Ipswich, the Gold Coast and the Sunshine Coast. Remote support Australia-wide.
Prefer email? Write to [email protected] and we usually reply within one business day.
When you will hear back from us
Business hours are 8:30am to 5:00pm AEST, Monday to Friday, excluding Queensland public holidays. After-hours emergency support is available by phone for critical issues, billed at our after-hours rates.
Call 1300 619 750 or use the form on this page
Call 1300 619 750 if systems are down or you suspect a security incident
Log a request, or call 1300 619 750 for after-hours emergency support
Thinking about switching IT providers?
We handle the handover and documentation with your current provider, so your team stays supported. You’re on month-to-month terms from the start.
From first message to fixed monthly price
We get back to you
Usually within one business day, to find a time that suits you.
A short call
We talk through your business, your current setup and what isn’t working.
We check your setup
We review your environment and note the gaps, risks and quick wins.
A clear price
A fixed monthly price on month-to-month terms, with no obligation to go ahead.
Absolutely love these guys, they are so fast to respond and as a small business they’re very affordable, highly recommended!
Burleigh, Gold Coast
A team that meets its own standard
We have supported 300+ businesses, our helpdesk is our own Australian-based team, and we achieved SMB1001 Gold through CyberCert. We’re also a Microsoft Partner and Cloud Solution Provider (CSP) and a Google Cloud Partner.

SMB1001 Gold

Partner

Partner and Cloud Solution Provider (CSP)

Google Cloud Partner
Before you get in touch: common questions
How quickly will SEQ IT get back to me?
New enquiries usually get a reply within one business day, Monday to Friday. For existing clients, critical issues such as systems down or a security incident typically get a response within 15 minutes in business hours, and general requests within 4 to 8 business hours. If it’s urgent, calling 1300 619 750 is always the fastest option.
Do you come onsite?
Yes, across South East Queensland: Brisbane, Ipswich, the Gold Coast and the Sunshine Coast, with visits typically the same day for critical issues. Businesses in Sydney and elsewhere in Australia get remote support, and we arrange an onsite visit when a job needs one.
How hard is it to switch IT providers?
Not hard for you. We deal with your current provider, collect the documentation and access we need, and plan the takeover so your team stays supported. You’re on month-to-month terms from the start, so there’s no long contract to sign.
How much does managed IT support cost?
Fully Managed IT typically costs $220 to $250 per user per month inc GST, so a 10-person business pays about $2,200 to $2,500 a month inc GST depending on the setup. Core IT Security, with support billed as you use it, is $125 to $157 per user per month inc GST (minimum 5 users). Your fixed monthly price comes after we’ve assessed your environment, and projects are quoted before work starts. See managed IT services.
Is the first consultation free?
Yes. The first conversation is free and there’s no obligation. If you want a closer look at your security, our free cyber security assessment is free and ends with a clear report on what to fix first.
Tell us how we can help
Tell us a bit about your business and what you need, whether it’s a new IT provider, a security second opinion or a quick question.
- Onsite support across South East Queensland
- Remote support anywhere in Australia
- Existing client? Use the support request page
Prefer to talk? Call 1300 619 750, Monday to Friday, business hours.
No obligation. We usually reply within one business day.
