Not-for-Profit IT Support
Brisbane & Gold Coast
IT support and cyber security for charities and community organisations. We help you claim the free and discounted licences you’re eligible for, secure volunteer access and protect the people in your records.
- Nonprofit licence grants
- Volunteer access secured
- No lock-in contracts
Google Workspace for Nonprofits, for eligible organisations.
Free Microsoft 365 Business Basic users for eligible nonprofits
Azure credits a year for eligible nonprofits
Achieved through CyberCert
Month-to-month terms
Commercial obligations on a charity budget
Every dollar spent on IT is a dollar not spent on your mission. Yet your records are often more sensitive than a business’s, and a breach costs as much to clean up.
Many NFPs run IT on goodwill: a volunteer set up the network years ago, one person holds the admin password, and nobody had time to apply for the licence grants.
- Volunteers sharing one login on the office computer
- Former volunteers still able to open email
- Full price paid for licences you could get free
- No clear answer when funders ask about cyber security
Licences you may already qualify for
As at September 2026. Microsoft and Google set eligibility and terms, so we confirm the details when we apply.
Email, Teams, SharePoint, OneDrive and web and mobile Office apps, for up to 300 users
Desktop Office apps, stronger security and device management
Credits for cloud hosting, databases and other Azure services
Gmail on your domain, Drive, Docs, Sheets, Meet and admin controls
We handle the applications and the setup
Many NFPs know the offers exist. Fewer finish the process or set the licences up properly.
Check eligibility
It usually starts with ACNC registration or recognised charitable status.
Apply and verify
We apply through the Microsoft Nonprofit program and Google for Nonprofits and handle verification.
Match people to licences
Free and discounted licences have different rules for staff and volunteers. We assign them correctly, so you stay within the terms.
Set up and migrate
Platform configured, security settings applied, and existing data migrated.
Review the rest
Other subscriptions checked for nonprofit pricing, and anything nobody uses cancelled.
Paying full price for Microsoft 365 or Google Workspace?
If you’re a registered charity, you may be paying for licences you could get free or heavily discounted. We’ll check for free.
Access that comes and goes with your volunteers
Volunteers come for a season, an event or one morning a week. Every account that can open email or client files is a way in if it isn’t managed, and a risk if it isn’t closed.
One person, one account
No shared front desk password. Everyone signs in as themselves, with multi-factor authentication.
Locked down properly
Shared computers set up so each role reaches only what it needs.
Your data kept separate
On personal devices, your data stays in managed apps and can be removed remotely.
Closed on the day
An offboarding checklist, and accounts switched off the day someone finishes.
Privacy obligations don't shrink with your budget
NFPs hold some of the most sensitive records around: case notes, health and disability details, family circumstances and donor payment details. The people in them are often vulnerable.
The Privacy Act 1988 and the Notifiable Data Breaches scheme cover many NFPs, including every health service provider regardless of size. Funding agreements often add their own privacy clauses.
- Who can open client and donor records
- Old exports and spreadsheets sitting in email
- Backups that have actually been restored
- Who to tell, and how, if data is exposed
Proper IT support, sized for an NFP
Help for staff and volunteers
Australian-based, remote and onsite. In business hours, critical issues are answered within 1 hour and general requests within 2 to 4 hours.
Every account protected
Antivirus and EDR on every device, sign-in monitoring, overseas logins blocked and backups test-restored.
Discounts claimed for you
We apply for the Microsoft and Google not-for-profit programs on your behalf and keep your licence count matched to your team.
Funder or insurer wants proof? We can assess you against the Essential Eight, take you through certification under SMB1001 and write the policies you need.
What happens when you sign up
Usually 1 to 2 weeks. Licence applications can take longer, as Microsoft and Google run their own checks.
Discovery call
Your services, sites, staff and volunteer numbers, and what IT costs you now.
Assessment
Accounts, devices, licences, security and backups reviewed, eligibility checked.
Proposal and onboarding
A fixed monthly price, grants applied for, urgent gaps fixed and a proper handover from whoever ran IT before.
Ongoing management
Helpdesk, monitoring and security updates, month to month.
Finally an IT company who doesn’t have long contracts or charge a small fortune. Wish we found them sooner!
Southport, Gold Coast
Gold achieved, and held to it
We achieved SMB1001 Gold through CyberCert. We’re a Microsoft Partner and Cloud Solution Provider (CSP) and a Google Cloud Partner, so we manage nonprofit licences on both platforms.
SMB1001 Gold
Certification Partner
Partner and Cloud Solution Provider (CSP)
Google Cloud Partner
NFP IT: common questions
Can our charity get Microsoft 365 for free?
Eligible nonprofits can get Microsoft 365 Business Basic free for up to 300 users, and Business Premium and other plans heavily discounted. Microsoft sets eligibility, and in Australia it usually starts with ACNC registration or recognised charitable status. We check, apply and set up the licences.
Is Google Workspace free for not-for-profits?
Yes, for eligible organisations. Google Workspace for Nonprofits includes Gmail on your domain, Drive, Docs, Sheets, Meet and admin controls at no cost. We help you apply, get verified, set up security and move your email and files across.
Should our NFP use Microsoft 365 or Google Workspace?
It comes down to how your team works. Microsoft 365 suits organisations that need desktop Office apps and stronger device management, which come with discounted Business Premium. Google Workspace is simpler and free for eligible organisations. We support both every day and recommend what fits.
Can volunteers use our nonprofit licences?
Often, but the rules differ. Free grants and discounted licences have different conditions about who they can be assigned to, and volunteers don’t always qualify for the free ones. We assign each person the right licence so you stay within the terms and don’t overspend.
Does the Privacy Act apply to not-for-profits?
It applies to NFPs with annual turnover over $3 million, to any organisation providing a health service regardless of size, and to some other specific cases. Covered organisations must follow the Notifiable Data Breaches scheme. Get advice on your position; we put protections in place either way.
Is managed IT affordable for a small NFP?
Often more than people expect. Free and discounted licences cut software costs, and a fixed monthly price replaces surprise repair bills. We’re upfront about what can wait, work month to month with no lock-in, and quote any project first.
More for not-for-profits
Managed IT services
Support and monitoring under one plan.
Cyber security services
Protection for accounts, devices and data.
Microsoft 365 and Google Workspace migrations
Moving platforms without losing your records.
Healthcare IT support
For community and allied health.
AI for small and medium business
Safe use of Copilot, Gemini and ChatGPT.
Do more with what you have
Tell us about your organisation. We’ll check your nonprofit licence eligibility, review your security and give you a fixed monthly price.
- Licence savings you may be missing
- The security gaps that matter most
- A fixed monthly price, month to month
Prefer to talk? Call 1300 619 750, Monday to Friday.
Tell us what you need. We’ll get back to you within one business day.