Law Firm & Conveyancer IT Support
Brisbane & Gold Coast
IT support and cyber security for law firms, conveyancers and sole practitioners. We protect settlement funds from email fraud, lock down privileged files, and keep LEAP, Smokeball and PEXA running when a deadline is close.
- Settlement fraud controls
- Onsite across SEQ
- Australian-based team
To a number you already hold: the simplest check against a fake settlement email.
Email sign-in and device monitoring
Response to security incidents, business hours
Achieved through CyberCert
Onsite for critical issues across SEQ
How settlement funds get redirected
Business email compromise is one of the biggest cyber threats to law firms and conveyancers. It usually runs like this.
A mailbox is compromised
A phished or reused password lets a criminal into an email account: yours, your client’s, the agent’s or the other side’s.
They read the file
They watch the thread quietly, learning names, amounts and the settlement date.
New bank details arrive
Days before settlement, a convincing email with “updated” account details lands from the real address or a lookalike.
The money is gone
Funds land in the criminal’s account. Then come the insurance claim, the unhappy client and questions about your conduct.
Controls that stop the switch
No single tool stops settlement fraud. Several working together do.
Harder to get in
Multi-factor authentication on every account, overseas sign-ins blocked by default, and dark web monitoring for leaked staff passwords.
Caught while they watch
Microsoft 365 and Google Workspace sign-ins monitored around the clock, with unusual logins investigated and compromised accounts locked fast.
Harder to fake your firm
SPF, DKIM and DMARC set up and monitored, plus phishing filtering, so fake emails in your firm’s name are much harder to send.
Staff who check first
Training and simulated phishing, backed by a firm rule: any change to bank details is confirmed by phone on a number you already hold.
Tight access to trust and PEXA
We help lock down who can reach trust accounting, PEXA workspaces and signing devices, with MFA on managed devices.
Fast containment
If it happens, we lock accounts down, work out what was accessed and help you assess your Notifiable Data Breaches obligations.
Would your firm spot a fake settlement email?
Our free cyber security assessment checks your email security, sign-ins, devices and backups, with a plain-English report. Valued at $2,500, no obligation.
Privileged files, seen only by the right people
Family law affidavits, criminal briefs, personal injury files, wills and estates, and commercial advice all sit in your practice management and document systems, in email and on laptops that leave the building. Your duty of confidentiality covers every copy.
We set up matter permissions so staff see the files they work on, keep laptops encrypted and managed, and remove access the day someone leaves. Privileged communications stay inside systems you control, not in personal inboxes or consumer file-sharing apps.
- Matter-level access in your document system
- Encrypted, managed laptops for court and home
- Secure sharing links instead of email attachments
- Access removed the day someone leaves
- Backups monitored and test-restored
LEAP, Smokeball, PEXA and the rest
We support the platforms legal practices run on, and deal with each vendor’s support desk when the fault is on their side.
LEAP and Smokeball
Installs, updates, document automation, billing and trust accounting integrations.
PEXA, InfoTrack, triSearch
Access for authorised users only, MFA, managed signing devices and search integrations.
Clio, Practice Evolve, Actionstep
Setup, user access, integrations and troubleshooting.
FuseSign, DocuSign, eFiling
Digital signatures, identity verification tools and court eFiling portals.
Working from court, home or another office
Secure access to LEAP, Smokeball, PEXA and client files on managed, encrypted devices with MFA. A lost laptop can be locked and wiped remotely.
Files you must keep
You have to keep files long after a matter closes. We archive closed matters in a clear structure and keep them in your backups, so they can be found and restored when needed.
Generative AI and privilege
Client instructions pasted into a public AI tool can put privilege at risk, and law societies have issued guidance on it. We set an AI use policy, configure Copilot or Gemini inside your environment and train staff. See AI for business.
Changing IT providers without pausing the practice
Onboarding usually takes one to two weeks, scheduled around your settlement and court calendar.
- Discovery call: your matters, offices, software and what keeps going wrong
- Assessment: email security, devices, access, backups and PEXA setup
- Proposal and onboarding: a fixed monthly price, and a handover we manage with your current provider
- Ongoing management: support, monitoring and security, reviewed as the firm changes
Held to the standard we set for your firm
SEQ IT achieved SMB1001 Gold through CyberCert. Sign-in monitoring, email authentication and tested backups aren’t theory to us: we run them on our own systems, and we can take your firm through certification too.
SMB1001 Gold
Certification Partner
Partner and Cloud Solution Provider (CSP)
Google Cloud Partner
Legal IT: common questions
Do you support LEAP and Smokeball?
Yes. We install, configure and update both, keep integrations with InfoTrack and other platforms working, and look after the devices and access around them. We also support Clio, Practice Evolve, Actionstep and other legal practice management systems.
How do we protect settlement funds from email fraud?
Combine technical controls with a firm process. We enforce multi-factor authentication, block overseas sign-ins, monitor email logins 24/7 and set up SPF, DKIM and DMARC. Your firm adds a rule that any change to bank details is confirmed by phone on a known number, and simulated phishing keeps staff alert.
Can you secure our PEXA access?
Yes. We help make sure only authorised people can reach your PEXA workspace, multi-factor authentication is on, and the devices used for signing are managed, patched and protected.
Can you help with AML/CTF compliance?
From the IT side, yes. The Tranche 2 reforms bring many law firms and conveyancers under AUSTRAC regulation, with enrolment, an AML/CTF program and customer due diligence. The legal framework is your responsibility; we make sure your identity verification tools, practice records and storage support the record-keeping it needs.
What happens if our firm has a data breach?
Call us straight away. We contain it, lock down affected accounts, work out what was accessed and restore from backup where needed. Then we help you assess whether it’s an eligible data breach under the Notifiable Data Breaches scheme, and give you the facts your insurer will ask for.
How much does IT support cost for a law firm?
It depends on users, offices and software. As a guide, managed IT typically runs $120 to $250 per user per month, at a fixed price with no lock-in contract, and security monitoring is built in. The first consultation and assessment are free.
More support for legal practices
Managed IT services
Helpdesk and onsite support across SEQ, remote Australia-wide.
Cyber security services
Email protection, sign-in monitoring, EDR and staff training.
SMB1001 certification
A recognised security certificate, Bronze to Gold.
Property and real estate IT
For the agencies on the other side of your settlements.
Accounting and finance IT
For firms facing the same payment fraud risks.
Protect your trust account and your clients
Tell us about your firm. We’ll review email security, trust and PEXA access, devices and backups, and tell you plainly what to fix first. No obligation.
- Where settlement fraud could get in
- What to fix first, and why
- A fixed monthly price, no lock-in
Prefer to talk? Call 1300 619 750, Monday to Friday.
Tell us what you need. We’ll get back to you within one business day.