Cyber Security Services for Australian Businesses
Layered security built for small and medium businesses. We protect your endpoints, email, identities, and data with continuous monitoring, proactive threat detection, and alignment to Australian frameworks including the Essential Eight and SMB1001.
Book a Free Security Assessment or call 1300 619 750Cyber Attacks Are Not Just a Big Business Problem. Small Businesses Are the Primary Target.
A cybercrime is reported in Australia every six minutes. 43% of cyber attacks target small and medium businesses, and the average cost of a single incident for an Australian SMB is approximately $46,000, including data recovery, legal fees, and downtime. Many businesses never fully recover.
The threats are no longer limited to spam emails with obvious typos. Modern attacks use AI-generated phishing, business email compromise, ransomware, credential stuffing, and supply chain exploitation. Your staff, your email, and your cloud platforms are the front line, and most small businesses have little to no security beyond a basic antivirus.
Business email compromise (BEC) is now the single most costly cyber threat to Australian SMBs. Attackers monitor email threads for weeks, then redirect legitimate invoice payments to fraudulent accounts. By the time you notice, the money is gone. This is not theoretical. It is happening to businesses across South East Queensland right now.
The good news: you do not need an enterprise security team or a six-figure budget. You need the right controls, properly implemented and actively monitored. That is what we do.
Our Cyber Security Services
We operate as a Managed Security Service Provider (MSSP) for small and medium businesses. That means we do not just sell you security products and walk away. We deploy, configure, monitor, and respond to threats on an ongoing basis. Here is what our security service covers.
Endpoint Protection & Managed EDR
Managed antivirus and endpoint detection and response (EDR) across all workstations. We monitor alerts, investigate threats, and take action. When your antivirus flags something, we decide what to do, not your staff. We use AI-powered threat detection to catch unknown threats gaining footholds on your devices.
Email Security & Identity Protection
Microsoft 365 and Google Workspace auditing, geolocation verification on sign-ins, failed login monitoring, baseline deviation detection, and DKIM/DMARC configuration to prevent email spoofing and impersonation. We monitor who is logging into your email and from where.
Dark Web Monitoring
Regular scanning of all email accounts across your company domains for leaked passwords and credentials on the dark web. When we find a compromised account, we remediate immediately and audit what else may be at risk.
Privileged Access Management
Users are removed from full administrative privileges. Application installs require our approval in real time. This prevents infected programs, unsecured applications, and intentionally damaging software from being installed on your devices.
Vulnerability Scanning & Remediation
Continuous vulnerability assessment across your environment. When application exploits are discovered, we create a remediation plan and execute it, usually after hours unless the vulnerability is critical. We also scan for personally identifiable information (PII) stored insecurely on devices.
Application Control & Blocking
Unauthorised applications and processes are blocked from running, ensuring only pre-approved software operates in your IT environment. This is one of the most effective controls in the Essential Eight framework and stops malware before it can execute.
Backup Monitoring & Validation
Ongoing backup monitoring and validation, ensuring that when disaster hits, your data is actually recoverable. Hard drives fail, backup chains break, and data errors get embedded in backups. We test and verify your backups so you are never caught without a working recovery point.
Security Awareness Training
Ongoing staff training covering phishing, ransomware, security awareness, password hygiene, and the latest threats. Short training modules with assessments to verify learning. We track completion and flag staff who need additional training to reduce your human risk factor.
Everything We Monitor and Manage
Security is not a single product. It is a set of overlapping controls that work together. Here is everything included in our managed security service.
We continually adapt. The threat landscape changes constantly. As new tools and capabilities become available, we add them to the service at no extra charge. You are not locked into a static package from 2023. Your security evolves as the threats evolve.
Essential Eight and SMB1001 Alignment
We align our security services to two key Australian frameworks: the Essential Eight from the Australian Signals Directorate (ACSC) and SMB1001 from CyberCert. These are the standards that cyber insurers, auditors, regulators, and supply chain partners increasingly expect.
The Essential Eight
The Essential Eight is Australia’s baseline cyber security framework. Most SMBs sit at Maturity Level 0 or 1. We help you reach Maturity Level 2, which is now considered the minimum viable security posture for any business handling client data.
1. Application Control
Block unauthorised applications from running. We implement and manage application whitelisting across your environment.
2. Patch Applications
Apply security patches to applications promptly. We manage patching schedules and remediate vulnerabilities as they are discovered.
3. Configure Microsoft Office Macros
Disable or restrict macros to prevent malware delivery through Office documents, one of the most common attack vectors.
4. User Application Hardening
Configure web browsers and applications to block ads, Java, and Flash to reduce the attack surface available to adversaries.
5. Restrict Administrative Privileges
Remove unnecessary admin access. Application installs go through our approval process, preventing unauthorised software and malware execution.
6. Patch Operating Systems
Keep Windows and other operating systems current with security updates. We manage automated patching with after-hours reboots to minimise disruption.
7. Multi-Factor Authentication
MFA on all accounts. This single control stops 99% of credential-based attacks. We configure and enforce MFA across your email, cloud apps, and VPN.
8. Regular Backups
Daily cloud backups with ongoing monitoring and validation. We test recovery regularly so you know your backups actually work when you need them.
SMB1001 Certification
SMB1001 is a cyber security certification framework designed specifically for small and medium businesses. It provides a clear, tiered path (Bronze, Silver, Gold) to demonstrating your security posture to clients, partners, insurers, and supply chain assessors.
SEQ IT is both SMB1001 Certified and a CyberCert Certification Partner. We help businesses achieve certification from Bronze through to Gold, providing the technical implementation, documentation, and evidence required at each level. Learn more about SMB1001 Certification →
How We Secure Your Business
Security Assessment
We audit your current security posture: endpoint protection, email security, backup status, user privileges, patching compliance, and cloud configuration. This identifies gaps and gives us a clear picture of your risk exposure.
Remediation and Deployment
We fix the immediate risks and deploy our security stack: endpoint protection, EDR, monitoring agents, privileged access management, email security configuration, and backup systems. Most deployments are completed within 1-2 weeks.
Ongoing Monitoring and Response
From here, we monitor your environment continuously. Alerts are triaged by our team, not your staff. When a threat is detected, we investigate and respond. You get regular reporting on your security posture, compliance status, and any incidents.
Continuous Improvement
Security is not set-and-forget. We regularly review your posture against the Essential Eight and SMB1001 frameworks, implement new controls as threats evolve, and keep your team trained on the latest risks.
Who Our Cyber Security Services Are Designed For
- Businesses that rely on email and cloud platforms but have no active security monitoring in place
- Companies that have been told by their insurer they need to improve their cyber security posture
- Businesses working toward SMB1001 or Essential Eight compliance
- Organisations in healthcare, legal, finance, or construction with sensitive client data
- Companies that have experienced a phishing attack, BEC attempt, or data breach and want to prevent it happening again
- Businesses with 5 to 100 employees who cannot justify a full-time in-house security person
- Directors who need to demonstrate to clients, partners, or supply chain that their business takes security seriously
SEQ IT Services is SMB1001 Certified and a CyberCert Certification Partner. We hold the same security standards we recommend to our clients. With over 20 years of experience supporting small and medium businesses across South East Queensland, we bring enterprise-grade security to businesses that need it most but can least afford to get it wrong.
Frequently Asked Questions
We already have antivirus. Is that not enough?
No. Traditional antivirus catches known threats but misses zero-day exploits, fileless attacks, and credential-based attacks. Our service layers managed EDR (endpoint detection and response) on top of antivirus to detect unknown threats using AI and behavioural analysis. We also monitor your email, identities, and cloud environment, which antivirus does not touch.
What is the difference between an MSP and an MSSP?
An MSP (Managed Service Provider) handles general IT support. An MSSP (Managed Security Service Provider) specialises in security monitoring, threat detection, and incident response. We operate as both. Your IT support and security are managed by the same team, which means faster response and no gaps between your IT provider and your security provider.
Do we need the Essential Eight?
If you handle any client data, financial information, or personal information, yes. The Essential Eight is the baseline security framework recommended by the Australian Signals Directorate. Cyber insurers are increasingly requiring Essential Eight alignment before they will issue or renew policies. Most SMBs currently sit at Maturity Level 0 or 1. We help you reach Level 2.
What is SMB1001 and do we need it?
SMB1001 is a cyber security certification framework for small and medium businesses. It has three tiers: Bronze, Silver, and Gold. Certification demonstrates to clients, partners, and insurers that your business meets a verified standard of security. It is increasingly being requested in tenders and supply chain assessments. We are a CyberCert Certification Partner and can help you achieve any tier.
What happens if we get breached?
Our monitoring is designed to detect and contain threats before they cause damage. If a security incident does occur, we investigate immediately, contain the threat, remediate affected systems, and help you through the notification process if required under the Notifiable Data Breaches scheme. We also provide incident report templates and a data breach response plan as part of the service.
Can you help with cyber insurance requirements?
Yes. Many of the controls we implement (MFA, EDR, backup validation, patching, email security, privileged access management) are exactly what cyber insurers look for. We can provide documentation and evidence of your security controls to support your insurance application or renewal.
Does this replace our IT support?
It can sit alongside your existing IT support or be bundled with our managed IT services. If you already have an IT provider handling day-to-day support, we can operate as your dedicated security layer. If you want both IT and security from one team, our managed IT support includes security as a core component.
What does this cost?
We quote based on the number of users and the complexity of your environment. The initial security assessment is free. We provide a clear, fixed monthly price with no hidden costs. For businesses on our managed IT plans, security monitoring is built into the service.